Enhancing Workforce Security with Passwordless Authentication

XYZ University

Industries

Education

Ready to make Identity your organization’s strongest asset?

Password Resets Reduced by 65%

Streamlined access slashed IT help desk requests for forgotten passwords.

100% MFA Adoption Achieved

Every student, faculty, and staff member now protected with secure multi-factor authentication.

AuthX gave us a smarter way to manage access across diverse users and devices. The shift to passwordless MFA has reduced our support tickets and made our login experience more intuitive. It’s the kind of solution that fits the modern university.
VP of IT, XYZ University

The Challenge

As XYZ University’s digital ecosystem grew, managing secure and seamless access became increasingly difficult. Students, faculty, and staff faced login fatigue from juggling multiple credentials, driving up help desk demand. Frequent password resets disrupted access to critical systems like LMS and HR portals. Meanwhile, meeting compliance standards like FERPA and SOC2 required centralized control. With users connecting from diverse devices and locations, traditional security models couldn’t keep up.

The Solution

XYZ University implemented a centralized, flexible IAM platform designed to simplify and secure access for its diverse user base. The solution enabled passwordless authentication and offered multiple MFA options to accommodate varied access scenarios across campus and remote environments. Group-based policies ensured role-specific access, while real-time provisioning and deprovisioning kept user access aligned with academic cycles. Centralized visibility and reporting provided the oversight needed to stay compliant with FERPA, SOC2, and other education regulations.

Key Results

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